KORELASI PERSEPSI KUALITAS ONLINE DENGAN KEPUASAN LAYANAN SISTEM INFORMASI AKADEMIK MAHASISWA DI STMIK SINAR NUSANTARA SURAKARTA

Authors

  • Wahyu Catur Hastuti, Tri Irawati, Wawan Laksito

DOI:

https://doi.org/10.30646/sinus.v15i1.261

Abstract

This research to determine the correlation between the perception of the quality of service satisfaction online with students' academic information system STMIK Sinar Nusantara use today (www.akademik.sinus.ac.id). The population in this study were all students STMIK Sinar Nusantara Surakarta. Total sample of 55 students using a questionnaire to determine the response of students to each variable. Based on the results if the data do content (X1), accurate (X2), format (X3), easy of use (X4), and timeliness (X5) simultaneously or jointly influencing variables Student Satisfaction (Y) and the result is erarti 10.3% of independent variables in this study could affect the dependent variable, while the rest (100% - 10.3% = 89.7%) is explained by other causes beyond the model that are not investigated in this study.


Keywords: correlation, online quality, service satisfaction student information system

Downloads

Published

2017-01-14

How to Cite

Wawan Laksito, W. C. H. T. I. (2017). KORELASI PERSEPSI KUALITAS ONLINE DENGAN KEPUASAN LAYANAN SISTEM INFORMASI AKADEMIK MAHASISWA DI STMIK SINAR NUSANTARA SURAKARTA. Jurnal Ilmiah SINUS, 15(1). https://doi.org/10.30646/sinus.v15i1.261

Issue

Vol. 15 No. 1 (2017): Januari 2017

Section

Articles

License

Authors who publish with this journal agree to the following terms:

  • Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
  • Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
  • Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).

 

Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.