Pengalaman Pengguna Pada Platform Magang : Pengembangan Dan Evaluasi Melalui Pengujian Berbasis UEQ
DOI:
https://doi.org/10.30646/sinus.v23i2.928Keywords:
internship platform, user-centered design, user experience, web designAbstract
This study investigates the development and evaluation of the User Experience (UX) of a web-based internship platform aimed at enhancing communication and collaboration between students and campus staff. The platform was developed using a User-Centered Design (UCD) approach, incorporating user feedback at each stage of the design process. Prior to system development, interviews were conducted with both students and campus staff to identify existing challenges. The findings revealed that 80% of students encountered difficulties in accessing up-to-date internship information, 70% struggled to track the progress of their applications, and 60% reported insufficient feedback from industry partners or campus coordinators. Additionally, 60% of campus staff faced challenges in managing communication and providing timely updates on internship applications. Based on these insights, the platform was designed to address these issues. UX evaluation was performed using the User Experience Questionnaire (UEQ), assessing dimensions of attractiveness, usability, efficiency, and emotional satisfaction. The results demonstrated that the platform successfully met user expectations in terms of accuracy and novelty; however, the stimulation dimension requires further refinement. This study underscores the significance of adopting a UCD approach in the development of educational platforms and offers valuable insights for future research on web-based platforms in educational contexts.References
Abdillah, F. (2024). Implementasi Clean Architecture Pada Pengembangan Sistem Informasi Koltitrace Farmcloud.
Alsolais, A. M. (2022). Development of a Web-Based Student Internship Portal for Students of Health Colleges. Fortune Journal of Health Sciences, 5(3), 451-460. doi:10.26502/fjhs.072
Dhandapani, S. (2016). Integration of user centered design and software development process. 2016 IEEE 7th Annual Information Technology, Electronics and Mobile Communication Conference (IEMCON), 1-5. doi:10.1109/IEMCON.2016.7746075
Familoni, B. T., & Babatunde, S. O. (2024). User experience (UX) design in medical products: theoretical foundations and development best practices. Engineering Science & Technology Journal, 5(3), 1125-1148. doi:10.51594/estj.v5i3.975
Febrianti, I., Tuffahati, J., Rifai, A., Affandi, R. H., Pradita, S., Akmalia, R., & Siahaan, A. (2023). Pengaruh Penggunaan Teknologi Informasi Dalam Manajemen Perencanaan Pendidikan Untuk Meningkatkan Efisiensi Pendidikan. Academy of Education Journal, 14(2), 506-522. doi:10.47200/aoej.v14i2.1763
Firdausia, F. (2024). Magang MBKM Sebagai Sarana Meningkatkan Adaptabilitas Karir Mahasiswa Teknik Mesin. Prosiding SEMDIKJAR (Seminar Nasional Pendidikan dan Pembelajaran), 7, 42-54. doi:10.29407/280adr33
Freitas, O., Delerue-Matos, C., & Ramalhosa, M. J. (2024). The Importance of Internships in Corporations for Student Motivation and Competency Development. ICERI2024 Proceedings, 3718-3722. doi:10.21125/iceri.2024.0948
Güncan, D., & Onay Durdu, P. (2021). A userâ€centered behavioral software development model. Journal of Software: Evolution and Process, 33(2), e2274. doi:10.1002/smr.2274
Hendrawan, B., Novianto, R. A., & Sahara, S. (2024). Development of Website-Based Information System to Facilitate Students in Finding Internship Opportunities. International Journal Software Engineering and Computer Science (IJSECS), 4(2), 595-603. doi:10.35870/ijsecs.v4i2.2561
Hutabarat, R. S., & Sudaryana, K. (2024). User-Centered Design pada User Interface (UI)/User Experience (UX) Prototyping Aplikasi E-Commerce. Jurnal Penelitian Teknologi Informasi dan Sains, 2(4), 89-99. doi:10.54066/jptis.v2i4.2781
Ibrahim, M., Nasir, J., Komarudin, A., Maulana, A., & Akbar, M. H. (2023). Integrasi Kecerdasan Buatan dalam Desain Aplikasi Seluler: Peningkatkan Pengalaman Pengguna di Era Ekonomi Digital. Nusantara Computer and Design Review, 1(1), 31-39. doi:10.55732/ncdr.v1i1.1091
Jongmans, E., Jeannot, F., Liang, L., & Dampérat, M. (2022). Impact of website visual design on user experience and website evaluation: the sequential mediating roles of usability and pleasure. Journal of Marketing Management, 38(17-18), 2078-2113. doi:10.1080/0267257X.2022.2085315
Kapoor, A., & Gardner-McCune, C. (2019). Understanding CS undergraduate students' professional development through the lens of internship experiences. Proceedings of the 50th ACM Technical Symposium on Computer Science Education, 852-858. doi:10.1145/3287324.3287408
Khan, B. H. (2005). Managing e-learning: Design, delivery, implementation, and evaluation: IGI Global.
Kholik, A., Soegiarto, A., & Sari, W. P. (2024). Strategi komunikasi visual dalam user interface (ui) dan user experience (ux) untuk membangun kepuasan pengguna. TUTURAN: Jurnal Ilmu Komunikasi, Sosial dan Humaniora, 2(4), 335-344. doi:10.47861/tuturan.v2i4.1358
Lowdermilk, T. (2013). User-centered design: a developer's guide to building user-friendly applications: O'Reilly Media, Inc.
Mamakou, X. J., Zaharias, P., & Milesi, M. (2023). Measuring customer satisfaction in electronic commerce: The impact of e-service quality and user experience. International Journal of Quality & Reliability Management, 41(3), 915-943. doi:10.1108/IJQRM-07-2021-0215
Mao, J.-Y., Vredenburg, K., Smith, P. W., & Carey, T. (2005). The state of user-centered design practice. Communications of the ACM, 48(3), 105-109.
Miller, H., Miller Jr, B. R., & Spoelstra, J. (2021). A sustainability internship program: strategies for creating student stewards for sustainability. International Journal of Sustainability in Higher Education, 22(5), 1022-1037. doi:10.1108/IJSHE-08-2020-0314
Nwaimo, C. S., Adegbola, A. E., & Adegbola, M. D. (2024). Data-driven strategies for enhancing user engagement in digital platforms. International Journal of Management & Entrepreneurship Research, 6(6), 1854-1868. doi:10.1109/SAI.2014.6918172
Orlin, F. A., & Tandyonomanu, D. (2025). PENGARUH PENGALAMAN ESTETIKA VISUAL TERHADAP PURCHASE INTENTION PADA CAFÉ KAVLING DPR SIDOARJO. The Commercium, 9(1), 550-561. doi:10.26740/tc.v9i1.66217
Petcharat, W., & Sutthirak, T. (2024). Enhancing the Efficiency of Internship Management through the Implementation of Progressive Web App. International Journal of Interactive Mobile Technologies, 18(22). doi:10.30574/wjarr.2024.23.3.2633
Pratama, A., Faroqi, A., & Mandyartha, E. P. (2022). Evaluation of User Experience in Integrated Learning Information Systems Using User Experience Questionnaire (UEQ). Journal of Information Systems and Informatics, 4(4), 1019-1029. doi:10.51519/journalisi.v4i4.394
Rachman, A., Saputra, Y. A. D., Hafidz, M., Sugiman, Z. A. I., & Sahria, Y. (2024). Perancangan Ui/Ux Aplikasi Integrasi Teknologi Finansial" Fihub" Menggunakan Metode User-Centered Design. Jurnal Informatika dan Teknik Elektro Terapan, 12(1). doi:10.23960/jitet.v12i1.3884
Rahi, S., Ghani, M. A., & Ngah, A. H. (2020). Factors propelling the adoption of internet banking: the role of e-customer service, website design, brand image and customer satisfaction. International Journal of Business Information Systems, 33(4), 549-569. doi:10.1504/IJBIS.2020.105870
Sahu, S. K., & Ranganathan, S. (2025). Navigating Usability and User Experience in a Multi-Platform World With Agile Methodology. In Navigating Usability and User Experience in a Multi-Platform World (pp. 49-84): IGI Global.
Schrepp, M. (2015). User Experience Questionnaire Handbook.
Solecha, K., Irnawati, O., & Arifin, Y. T. (2024). Evaluasi Aplikasi Penerimaan Siswa Baru (PENEBAR) TK. Anak Bangsa Menggunakan User Experience Questionnaire (UEQ). Jurnal Infortech, 6(2), 113-118. doi:10.31294/infortech.v6i2.23551
Somasundaram, R., Chandra, S., Tamilarasu, J., Kinagi, A. M., & Naveen, S. (2025). Human Resource Development (HRD) Strategies for Emerging Entrepreneurship: Leveraging UX Design for Sustainable Digital Growth. In Navigating Usability and User Experience in a Multi-Platform World (pp. 221-248): IGI Global.
Stige, Ã…., Zamani, E. D., Mikalef, P., & Zhu, Y. (2024). Artificial intelligence (AI) for user experience (UX) design: a systematic literature review and future research agenda. Information Technology & People, 37(6), 2324-2352. doi:10.1108/ITP-07-2022-0519
Vetrivel, S., Sowmiya, K., Sabareeshwari, V., & Arun, V. (2024). Navigating the Digital Economy: The Crucial Role of Human-Computer Interaction. In Social Reflections of Human-Computer Interaction in Education, Management, and Economics (pp. 184-216): IGI Global.
Widyowaty, D. S., Ghozali, A. Z., & Kusbianto, M. r. (2025). Pengembangan Sistem Informasi Perjanjian Kinerja untuk Menunjang Manajemen Pendidikan Tinggi di IAIN Palangka Raya. Generation Journal, 9(1), 20-29.
Wulandari, O., & Tohir, A. (2024). Penggunaan Learning Management System (Lms) Dalam Meningkatkan Kualitas Pembelajaran Daring Di Perguruan Tinggi. Jurnal Review Pendidikan Dan Pengajaran (JRPP), 7(3), 10490-10496. doi:10.31004/jrpp.v7i3.31682
Zahidi, Z., Lim, Y. P., & Woods, P. C. (2014). Understanding the user experience (UX) factors that influence user satisfaction in digital culture heritage online collections for non-expert users. 2014 Science and Information Conference, 57-63. doi:10.1109/SAI.2014.6918172
Zhao, J. (2022). Strategies that Improve UX (User Experience) Design Through Product Innovation: Walden University.
Downloads
Published
How to Cite
Issue
Section
License
Authors who publish with this journal agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
Â
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
